All customers

Kitebase

SaaS

Kitebase made release notes customers actually read

four coworkers smiling around laptop at table
3×

higher update open rate

3×

higher update open rate

3×

higher update open rate

1 day

saved per launch

1 day

saved per launch

1 day

saved per launch

4.8/5

customer satisfaction

4.8/5

customer satisfaction

4.8/5

customer satisfaction

The challenge

The challenge

Kitebase shipped great features that customers never noticed. Release notes were written in a rush, full of internal jargon and sent days after the launch.

The solution

The solution

With AI release notes, Kitebase drafted customer-friendly updates the moment a release shipped, reviewed them in minutes and sent them through their email tool automatically.

Customers started replying to our release emails. That had never happened before.

Customers started replying to our release emails. That had never happened before.

Ana Ribeiro

Ana Ribeiro

COO, Kitebase

(01)

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Case study · Fintech

+62%

increase in feature activation within eight weeks after moving launches to Liftoff.

Four people collaborating around a laptop on a table in a modern office

Case study · Fintech

+62%

increase in feature activation within eight weeks after moving launches to Liftoff.

Four people collaborating around a laptop on a table in a modern office

Case study · Developer tools

−70%

less time spent coordinating releases across eight engineering squads.

person using laptop on table

Case study · Developer tools

−70%

less time spent coordinating releases across eight engineering squads.

person using laptop on table

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Ready for liftoff?

Start free in under a minute. No credit card, no setup call, no catch.

Ready for liftoff?

Start free in under a minute. No credit card, no setup call, no catch.

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